EV Trail Support
EV Trail
EV Trail Support

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Knowledgebase

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Where can I find a complete list of available electric vehicles?

Category: General EV info...

That list is hard to find because it's always changing and not every vehicle is available in every country or state. But here are some places to look: Wikipedia's List of production battery electric v...

How to start a charging session

Category: Charging basics...

The process is pretty straightforward: 1. Plug in the correction plug to your car's charge port. 2. Present payment to the payment reader when prompted. 3. After approved, the charging session should ...

Why am I not getting the full power promised?

Category: Advanced charging info...

Our DC Fast Chargers will charge a car at up to 60 kW. This means that the charger will offer that much power to your vehicle. Our Level 2 chargers will charge a car at up to 10.5 kW. This means that ...

What payment types can I use?

Category: Payment info...

We accept all major credit cards. The payment reader will accept both chip cards and traditional magnetic strip cards.

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